Privacy Policy
THE DOORFATHER ("we", "us") respects your privacy. This policy explains what information we collect when you visit thedoorfather.com or place an order, how we use it, and the choices you have. If you have questions, email info@thedoorfather.com.
Effective date: May 2026
What we collect
- Order information — name, shipping address, phone, email, and the doors you ordered
- Payment information — credit card details are processed by Stripe; we never store full card numbers on our servers
- Communications — emails, phone notes, and chat messages you send us
- Site analytics — pages visited, referring URL, browser type, approximate location (city-level via IP)
- Cookies — for cart persistence, login state (admin only), and analytics
How we use it
- Process orders — fulfill, ship, and follow up on your order
- Customer service — respond to questions, handle returns, and resolve issues
- Improve the site — understand which pages help customers and which need work
- Marketing — only if you opt in. We don't add you to a mailing list automatically.
- Legal — comply with tax, accounting, and law-enforcement obligations when required
Third parties we work with
- Stripe — handles payment processing. Subject to Stripe's privacy policy.
- Netlify — hosts the site and stores order records. Subject to Netlify's privacy policy.
- Shipping carriers — receive your name, address, and phone to deliver your doors
- Email service providers — used to send order confirmations and service emails
We do not sell your personal information to third parties.
Cookies & analytics
- Essential cookies — needed for cart persistence and order processing. Cannot be disabled.
- Analytics cookies — anonymous data on which pages get traffic and how visitors move through the site
- No advertising cookies — we don't run retargeting ads, so we don't drop tracking pixels for ad networks
You can disable non-essential cookies in your browser settings without breaking the checkout flow.
Your rights
- Access — request a copy of the personal information we hold about you
- Correction — ask us to fix inaccurate information
- Deletion — request deletion of your data, subject to legal retention requirements
- Opt out of marketing — unsubscribe via the link in any marketing email
- California residents (CCPA) — same rights plus right to know what categories of data we share with third parties (for us: only shipping carriers and payment processors, both for fulfillment)
To exercise any of these rights, email info@thedoorfather.com. We respond within 30 days.
Children
This site is not directed at children under 13. We don't knowingly collect personal information from children. If you believe we have collected information from a child, contact us and we'll delete it.
Data retention
- Order records: 7 years (for tax and accounting compliance)
- Email correspondence: 3 years
- Analytics data: aggregated and anonymized after 14 months
Changes to this policy
We may update this policy as the business evolves. The effective date at the top reflects the latest revision. Material changes will be flagged with a notice at the top of the page for 30 days.
Contact
For privacy questions or to exercise your rights, email info@thedoorfather.com or call (424) 466-7707.